FAQ & Site Info
Terms of ServiceShipments and Returns
Your pack shipment
Packages are generally ship within 3-5 business days after receipt and cleared payment and are shipped via Standard USPS Mail Service (deliver 5-7 business days) with tracking information. If you prefer different delivery Company or service , an additional cost will be applied, so please contact us before. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
If you are not satisfy with our items, we will assist to you with exchange or merchandise credit. Please contact us before returning items. Any unauthorized returns will be refused. Returns item must be received within 7 days from original delivery date, The items must be returns in good condition and with tag attached to items. Shipping and handling cost will not refund. Buyer will pay returns shipping cost. We NOT will accept returns for the items marked Final Sales or Holiday items.